Delivery Information

DISPATCH TIME:

We'll dispatch your orders within 1 working days after we receive the confirmation of your payment. During the Chinese public holidays, we may extend the shipping time specifically.
For large quantity order, please contact us to check stocks before you make the payment. We may take longer time for preparing large quantity orders and we'll let you know the specifictime required.

 

SHIPPING METHOD:

We usually provide free shipping via China Post Air Mail and Epacket which normally takes 20-25 working days for delivery. Shipping via EMS,DHL,UPS or FedEX are also available if you wish to pay extra charge or your order reach a large amount.

Unfortunately, we cannot ship to a PO Box. Please provide a non-PO-Box address. If there will be no one home during the day, we advise you to ship your parcel to your work address.

We ship the item(s) by DHL / UPS from our warehouses overseas. Your item(s) will normally be sent out within 3 business days and it takes approximately 3-7 business days to arrive depending on the destination. Approximately 10% of parcels delivered may take longer than the official estimated time due to customs clearance and remote area destinations.

For remote-area destinations:

We will send your item(s) via EMS if you are in a remote area. Remote areas are defined in the link below: http://raslist.dhl.com/jsp/first.jsp

Taxes/customs duties:

Our price excluding any taxes and customs duty, so that you have to pay for it if it happens during import process.

Tracking your DHL parcel:

To track your DHL parcel, please visit http://www.dhl.com.hk/en.html or call 13 14 06

Tracking your Australia Post parcel:

http://ice.auspost.com.au/